Privacy Policy

We, Freightify Technologies Pte. Ltd., incorporated under the laws of Singapore (herein after referred to as “Company”), having registered office at “160 Robinson Road #20-03 Singapore (068914)", the creator of this Privacy Policy ensure our firm commitment to your privacy vis-à-vis the protection of your priceless information. In order to endow you with our uninterrupted use of services, we may collect and, in some circumstances, disclose information about you. To enhance better protection of your privacy we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used.

All visitors to www.freightify.com (Website) are advised to read and understand our Privacy Policy carefully, as by accessing the Website you agree to be bound by the terms and conditions of the Privacy Policy and consent to the collection, storage and use of information relating to you as provided herein.

If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the Site.

If you have any questions or concerns regarding this privacy policy, you should contact our Customer Support Desk at support@freightify.com.

ANY CAPITALIZED WORDS USED HENCEFORTH SHALL HAVE THE MEANING ACCORDED TO THEM UNDER THIS AGREEMENT. FURTHER, ALL HEADING USED HEREIN ARE ONLY FOR THE PURPOSE OF ARRANGING THE VARIOUS PROVISIONS OF THE AGREEMENT IN ANY MANNER. NEITHER THE USER NOR THE CREATERS OF THIS PRIVACY POLICY MAY USE THE HEADING TO INTERPRET THE PROVISIONS CONTAINED WITHIN IT IN ANY MANNER.

ISO 27001:2013

We are a ISO 27001:2013 certified organisation and ensure requisite standards and compliance in relation to the same. Among other things, confidentiality, integrity and availability of information will be ensured by continually implementing appropriate controls based on risk assessments of External andInternal Interested parties considering business (strategic, operational and technical), statutory, legal, regulatory and contractual requirements.

Accessing and reviewing information

Following registration, You can review and change the information You submitted each time. If You change any information we may keep track of Your old information. You can change Your registration information such as:name, contact number, address, gender, city, e-mail id. We will retain in Our files information You have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce Our terms and conditions. Further, such prior information is never completely removed from Our databases due to technical and legal constraints, including stored ‘backup’ systems. Therefore, You should not expect that all of Your personally identifiable information will be completely removed from Our databases in response to Your requests.

Control of your password

When You sign up to become a Member, You will also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of Your password. It is important that You protect it against unauthorized access of Your account and information by choosing Your password carefully, and keeping Your password and computer secure by signing out after using Our Services.

You agree not to use the account, username, email address or password of another Member at anytime or to disclose Your password to any Third Party. If You choose to share this information with Third Parties to provide You additional services, You are responsible for all actions taken with Your login information and password and therefore should review each Third Party’s privacy policy. You are responsible for all actions taken with Your login information and password, including fees. If You lose control of Your password, You may lose substantial control over Your personally identifiable information and maybe subject to legally binding actions taken on Your behalf. Therefore, if Your password has been compromised for any reason, You should immediately changeYour password. You agree to notify Us immediately if You suspect any consistent unauthorized use of Your account or access to Your password even after changing it.

Other information collectors

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information We collect fromYou. To the extent that You disclose Your information to other parties, whether they are on Our Websites or on other sites throughout the Internet, different rules may apply to their use or disclosure of the information You disclose to them. To the extent that We use Third Party advertisers, they adhere to their own privacy policies. Since We do not control the privacy policies of the ThirdParties, You are subject to ask questions before You disclose Your personal information to others.

Security

We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the company.We do not recommend transfer of sensitive information (such as credit card number) and bank account details via the Website to other Users. Users are recommended to do so offline, on the phone or via personal emails. We follow generally accepted industry standards to protect the personal information submitted to Us, both during transmission and once We receive it. However,“perfect security” does not exist on the Internet. You therefore agree that any security breaches beyond the control of Our standard security procedures are atYour sole risk and discretion.

Disclaimer

We cannot ensure that all of Your private communications and other personal information (including sensitive information like credit card information and bank account number) will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although We are committed to protecting Your privacy, We do not promise, and You should not expect, that Your personal information will always remain private. As a User of the Site, You understand and agree that You assume all responsibility and risk or Your use of the Site, the internet generally, and the documents You post or access and for Your conduct on and off the Site.

Disputes and Jurisdiction

All disputes involving but not limited to rights conferred, compensation, refunds, and other claims through this policy will be resolved through a two-step Alternative Dispute Resolution mechanism.

Stage 1: Mediation. In case of a dispute, the matter will first be attempted to be resolved by a sole mediator who is a neutral third party and will be selected at the mutual acceptance of a proposed mediator by both parties. Both parties may raise a name for sole arbitrator and in case both parties accept the proposed name, the said person shall be appointed as sole mediator. In any case the parties are not able to reach a consensus within two proposed mediators, the Company reserves the right to decide who the final mediator is. The decision of the mediator is not binding on both parties, however the parties in good faith will attempt to bind by the decision.
Stage 2: Arbitration. In case that mediation does not yield a result suitable or preferred by any one of the parties, arbitration may follow, the award of which is binding on both parties. The Arbitration Board shall comprise three members – one appointed by each party and the third member to be nominated by the two appointed members by mutual consent. Arbitration shall be held at Chennai, India. The proceedings of arbitration shall be in the English language. The arbitrator’s award shall be final and binding on the Parties. If the dispute cannot be resolved by this two-step Alternative Dispute Resolution mechanism, it shall be referred to the courts at Chennai, India.

Questions, Comments and Feedback

If you have any questions or concerns regarding this privacy policy, You should contact Us by sending an e-mail to support@freightify.com.